Players Guide/Technical Questions

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The game is crashing every now and then, what should I do?

Try disabling sound from PlaneShift Setup application.

Where I can report critical bugs, or submit ideas, wishes or future requests?

Submit them to the PS Bugtracker. Be sure that your client is up to date and first search the bug tracker with the "Query Bugs" > "Go to the Advanced Query Page" that your request isn't already submitted.

The server goes link dead, what should I do?

The developers are fixing bugs so they have to restart it from time to time. It should be up in within few minutes after restart.

Where to get my lost password?

You can have your password reset by using the last link on http://laanx.fragnetics.com/register/

Client tells me it's old. I just downloaded it?

After downloading the full binary, use the PlaneShift Updater program to check if there are new updates available. You can find the Updater in the PlaneShift Program group (on Windows: Start>Plane Shift>Updater). It will update your client to the latest version.

I need more character slots because I can't delete my old chars?

Only administrators and very high-level GMs can delete characters so try submitting a petition, be careful when creating character and only upload when you are happy with your choices.

I can't type the @ for my username in the game!

For those using AZERTY keyboards who are unable to type the @ character, try Alt + Ctrl + 2. If it fails, go to the PlaneShift directory and open 'planeshift.cfg'. Edit the line that looks like "Planeshift.Connection.User = m_y@email.blah" to include your email address.

The Game is not displaying, black screens or video driver crashes, what to do?

Try turning off Vertex Buffer Objects in the PlaneShift Setup application.

The PlaneShift Updater crashes when trying to update, what's this?

Try running the PlaneShift Updater(Recover Mode) icon if you are on Windows, otherwise run the Updater in non-GUI mode; with the -auto command line option.

How can I become a member of the PS Team?

First go to http://www.planeshift.it/helpus_recruit.html. Choose a certain department that you would most like to and be able to help out in. E-mail the department leader asking to join. You must submit a sort of portfolio and a resume. You will get more information from the person you e-mailed after that.

What does a W.T.B. member mean?

It means Want To Be member. You become a WTB after passing a first test to prove your skills and after contributing some good asset. After a period of dedication and contribution to the PS Team, the WTB can become Official members at discretion of the leader of that department.

If you are a Public Relations Member, what are you?

A Public Relations Member means that you advertise the site and other things about Plane Shift and you get information out and get everyone excited about Plane Shift. It includes dealing with press, writing short informative articles, giving news to the community.

Another player is verbally abusing me, what can I do?

Use the /petition description_here command to request a GM to deal with that person. In the meantime, use the /add_ignore playername_here command to block the person from contacting you.

Can I use the art for my game?

No you can not use it sorry. You need to make your own art for your own game.

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