Players Guide/Technical Questions

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Technical Questions

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The game is crashing every now and then, what should I do?

Try disabling sound from PlaneShift Setup application.

Where I can report critical bugs, or submit ideas, wishes or future requests?

Submit them to the PS Bugtracker. Make sure to search for duplicate bugs on the new and the old trackers to "Query Bugs" on the old tracker "Go to the Advanced Query Page" and make sure that your request isn't already submitted.

The server goes link dead, what should I do?

The developers are fixing bugs so they have to restart it from time to time. It should be up in within few minutes after restart.

Where to get my lost password?

You can have your password reset by using the last link on http://www.planeshift.it/account/change-password

Client tells me it's old. I just downloaded it?

After downloading the full binary, use the PlaneShift Updater program to check if there are new updates available. You can find the Updater in the PlaneShift Program group (on Windows: Start>Plane Shift>Updater). It will update your client to the latest version.

I can't type the @ for my username in the game!

For those using AZERTY keyboards who are unable to type the @ character, try Alt + Ctrl + 2. If it fails, go to the PlaneShift directory and open 'planeshift.cfg'. Edit the line that looks like "Planeshift.Connection.User = m_y@email.blah" to include your email address.

The Game is not displaying, black screens or video driver crashes, what to do?

Try turning off Vertex Buffer Objects in the PlaneShift Setup application.

The PlaneShift Updater crashes when trying to update, what's this?

Try running the PlaneShift Updater(Recover Mode) icon if you are on Windows, otherwise run the Updater in non-GUI mode; with the -auto command line option.

How can I become a member of the PS Team?

First go to http://www.planeshift.it/Join%20Us. Choose a certain department that you would most like to and be able to help out in. If you wish to apply fill out an application here You must submit a sort of portfolio and a resume.

What does a W.T.B. member mean?

It means Want To Be member. You become a WTB after passing a first test to prove your skills and after contributing some good assets. After a period of dedication and contribution to the PS Team, the WTB can become Official members at discretion of the leader of that department.

If you are a Public Relations Member, what are you?

A Public Relations Member means that you advertise the site and other things about PlaneShift and you get information out and get everyone excited about Plane Shift. It includes dealing with press, writing short informative articles, giving news to the community.

Another player is verbally abusing me, what can I do?

Use the /petition <what you are petitioning here> command to request a GM to deal with that person. In the meantime, use the /ignore <name> command to block the person from contacting you.

Can I use the art for my game?

No you can not use it sorry. You need to make your own art for your own game.


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