General FAQ

!!!Frequently Asked Questions

Table of Contents

!!Troubleshooting

Where can I create an account to play? I forgot my password! Client tells me it's old, I just downloaded it Client tells me it's newer than server Client crashes or updater crashes on startup

!!Demo, Final Product, Hardware, Software

When will the next release of PlaneShift be made? How big is the client for the demo? Can you give us a release date for the final product? How big will be the client for the final release? Which are the minimum hardware requirements to run the game? Will PlaneShift run on Windows, Mac, Linux, etc...? There will be regular updates? When is the next update? Where can I download the game? The game doesn't work properly on my machine, how do I report the "bug"?

!!Features

How many races will there be in Planeshift? Will there be more races, or are there only 12? What skills will there be in Planeshift? Will there be Player vs. Player combat in Planeshift? What will you do to prevent unwanted PvP? How large will the Planeshift world be? What will be modifiable at Character creation? The screenshots on the "Pics" page are of different quality, some really nice others not. Is that what the game will look like? May I buy a house or a castle in PlaneShift? Will each city be different such as races/alignment/shops/items found there?

!!Guilds

What are guilds? Will there be guilds in Planeshift? What will be the benefit of owning/being in a guild?

!!Others

Does PlaneShift client contains any spyware or ads? Who is the overall "leader" of PlaneShift? Who ensures quality and progress of this project? How can I become a member of the team? What does a W.T.B. Member mean? If you are a PR Member, what are you? When connecting to the game, must my name be "role-playing style"? Will there be more races, or are there only 12? There will be in-game moderators to avoid bad behaviour, racism, sexism, harassment, etc. ? What happens if your char in game dies?

!!Board

Things to remember when posting in the PS Bulletin Board

!!Answers

__Where can I create an account to play?__

The accounts in PlaneShift are free of charge, you can create an account associated a valid email address from the [register | http://laanx.fragnetics.com/register/] page.

__I forgot my password!__

You can have your password reset by using the last link in the [register | http://laanx.fragnetics.com/register/] page.

__Client tells me it's old, I just downloaded it__

After downloading the full binary package and installing it, use the updater program to check if there are new updates available. You can find the updater in the PlaneShift Program group (on Windows: Start>PlaneShift>Updater). It will update your client to the latest version.

__Client tells me it's newer than server__

This may happen on rare cases, in which we are performing some maintenance on servers. You should wait few hours and try again to connect.

__Client crashes or updater crashes on startup__

If client crashes on startup the best thing is to run the updater again. If that doesn't help, then uninstall and reinstall the game from the full binary package you downloaded the first time, and then run the updater.

If the updater crashes on startup, try to open a command shell (on Windows select Start>Run, then type cmd or seach Shell Prompt icon), then move to the directory where you have PS installed and type

updater --auto

This will start the updater is a non-graphical mode that's usually safer. If that fails, uninstall and reinstall the game, then run the updater again.

__When will the next release of PlaneShift be made?__

The next minor release of PlaneShift is named SteelBlue. We will reach that release by adding pieces to the current public one, so you will get it piece by piece. The date by which we will reach all objectives set for Steel Blue is not available yet.

__How big is the client for the demo?__

To play the game, you will first need to download a client for your operating system (Windows, Linux, etc...). The client for the current tech demo is about 250 Megabytes. It will increase in size in subsequent releases. It contains an auto-update program that can download necessary new software when you start the game.

__Can you give us a release date for the final product?__

PlaneShift is a free and non-profit project, and so our release dates are difficult to define. We are now working for next minor release, but we cannot yet give you release date for the final product.

__How big is the client for the final release?__

We really don't know yet, but it may be as large as 500-800Mb. The size consist mainly of models and textures.

__Which are the minimum hardware requirements to run the game?__

The hardware requirement are connected to our 3D engine, Crystal Space. The engine is continuously evolving and so the requirements are not written in stone. A PIII 600Mhz with 512Mb of RAM and a Geforce 2 card will give you good performance. The most important aspect is RAM at the moment, so if you have a very good machine, but 256Mb of RAM, PlaneShift will probably run badly.

In game there are settings to reduce visual quality and improve performances on lower machine. Check the options menu.

__Will PlaneShift run on Windows, Mac, Linux, etc...?__

We have tested PlaneShift under Windows (98, NT, 2000, XP), various Linux distributions and MacOS. We plan to keep these 3 platforms for now.

__Will there be regular updates? When is the next update?__

Yes! We continuously work on adding content. You can expect to see something new each month, but really depends on internal development plans, so we cannot guarantee a precise time.

__Where can I download the game?__

You can download our current demo release in the [Download section | http://www.planeshift.it/download.html].

__The game doesn't work properly on my machine, how do I report the "bug"?__

Go to [this address | http://www.hydlaa.com/bugtracker] to submit a new bug. Read other reported bugs FIRST, to avoid submitting a duplicate. Be sure to fill the information provided below or your message will be discarted:

Time of test: OS: Processor: RAM: Video Card: Video Card Memory: PS Client Version: Description of the bug:

Example:

Time of test: 3 May, 12:00 AM EST OS: Windows 98, First Edition Processor: AMD Athlon 800 Mhz RAM: 384 Mb Video Card: Voodoo 3 3000 Video Card Memory: 16 Mb PS Client Version: 0.3.005

Description of the bug: Title screen and menu screen are experiencing graphical glitches. As soon as I move the mouse on a button is flickers.

__How many player races will there be in Planeshift?__

Twelve altogether.

Humans: Xacha & Ylians Dwarves: Clan Stanebreaker & Clan Hammerwielder Elves: Nolthril & Dermorians Other: Kran, Klyros, Enkidukai, Lemurs, Diaboli, & Ynnwns

Not all are available in game right now, but they will be added soon.

__Will there be more races, or are there only 12?__

The 12 specified are all of the players races. You will find a lot more amongst monsters and NPCs.

__What skills will there be in Planeshift?__

Skills will include; Weapons, Armors, Stealth, Locksmithing, Martial Arts, Body development, and many more.

__Will there be Player vs. Player combat in Planeshift?__

Yes, you can challenge someone to a duel and fight. At the end, the winner receives duel points. One can use PvP mode anywhere, but it is customary to fight in stadiums and/or arenas.

__What will you do to prevent unwanted PvP?__

All PvP activity requires the approval in some fashion of both parties (setting which can be changed from the Options menu), whether it is stepping into an arena, agreeing to a duel, or participating in a guild war. If the other player doesn't agree and the first player attacks, guards and gods will stop that fight in such a way that attackers will be scared even to think to attack someone else.

__How large will the Planeshift world be?__

There are eight underground levels to explore. Each level is like a region, it has cities and dungeons. Beyond that our world will expand in the Stone Labyrinths and through portals you will reach different world/dimensions.

__What will be modifiable at Character creation?__

At char creation you can define basic stats (strength, agility, will, etc...), skills, advantages, jobs. Later on you will be able to define also the look of your char (Hair style, hair color, skin color, Body type (thin, built, heavy)

__The screenshots on the "Pics" page are of different quality, some really nice others not. Is that what the game will look like?__

The pictures posted on the screenshots sections do not represent the final look of the game. Those should be considered only as a reference of the current status of development.

__May I buy a house or castle in PlaneShift?__

If you char has a good amount of (in-game) money it can buy a house, a shop or even a castle. This feature will be added in future releases. You will be able to lock your house and store your items there.

__Will each city be different such as races/alignment/shops/items found there?__

Yes, each city will have a predominant race and a different architecture. You will find different economy, prices and items.

__What are guilds?__

Guilds are pretty much another name for clans. Characters with a good amount of (in-game) money and a number of followers can built a new guild. He can invite friends to be part of it, giving them titles. A guild is normally associated to a job in Ylikaum society, like merchants, weaponsmithy, etc. But a guild can be also created for other reasons, knowledge, defense, politics.

__Will there be guilds in Planeshift?__

Most definitely, there will also be special powers for associated with each guild. Everyone can create a guild right now in game, and start to search for members.

__What will be the benefit of owning/being in a guild?__

The guild will be able to have a building as a heaquarters. Guilds have also social usefulness: there are nutrition guilds, cloth making guilds, artists guild, etc... You can have alliances with other guilds.

__Does PlaneShift client contains any spyware or ads?__

Absolutely not. PlaneShift client does not read any personal info, does not pop up and ads and does not contain any spyware. The source code is open for anyone to see, so even if we wanted to do that, we could not hide anything. All the operations performed on your PC are clearly visible from the source code.

__Who is the overall "leader" of PlaneShift? Who ensures quality and progress of this project?__

Luca "Talad" Pancallo. (pancallo@netscape.net)

__How can I become a member of the PS Team?__

First go to the [HELP US! | http://www.planeshift.it/helpus_recruit.html] section. Choose a certain department that you would most like to and be able to help out in. E-mail the department leader asking to join. You must sumbit a sort of portfolio and a resume. You will get more information from the person you e-mailed after that.

__What does a W.T.B. Member mean?__

It means Want To Be Member. You become a WTB after passing a first test to prove your skills and after contributing some good asset. After a period of dedication and contribution to the PS Team, the WTB can become Official members at discretion of the leader of that department.

__If you are a PR Member, what are you?__

A Public Relations Member means that you advertise the site and other things about PlaneShift and you get information out and get everyone excitied about PlaneShift. It includes dealing with press, writing short informative articles, giving news to the community.

__When connecting to the game, must my name be "role-playing style"?__

Yes, absolutely. We will not allow names like "1m C001" or "Sw33t Ch33ks" or any other non rpg-related name. We do encourage the Role-Playing side of the game in all its aspects.

__Are there in-game moderators to avoid bad behaviour, racism, sexism, harassment, etc. ?__

Yes, there are moderators (GMs) that take care for the safety and enjoyment of all players. We will not tolerate any bad behaviour. We will have a limited bandwidth and server capabilities, so if some players behaves badly, we will ban it from the game to give more space to other good roleplayers.

__What happens if your char in game dies?__

After dying your character will travel in the Death Realm, and you should try to find a way out of it. This will bring you back to the world of the living.

Things to remember when posting in the PS Bulletin Board

1. Please dont Spam

Please stick to making one topic, it is annoying to see 12 posts with the same name and same information in them

2. Please use common manners

You all want to be treated with Respect treat others the same way We dont condone Harrassment, so if we are contacted about it, we WILL get involved

3. Please try to stay on topic

If the topic goes in a weird tangent we will either move it to a corresponding Forum, Move it to Off-Topic, or delete it.

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2001, 2004 (c) Planeshift Team